• Waco ISD Support Services provides a single point of contact for technology support to all the district’s campus and administrative locations. We are here to communicate, educate, encourage and empower staff to understand and use technology.


    Support Services Technicians perform the following

    • Install, troubleshoot, and repair computer and printer hardware
    • Install, troubleshoot and maintain software
    • Make recommendations and provide standardized purchase information for hardware and software
    • Troubleshoot video projectors, scanners, and document cameras


    Brandon Lee Harold Jones  

    Brandon LeeHelpdesk Technician:

     Help Desk



     PD/North Waco Admin


     Athletic Sports Complex

    Harold JonesHelpdesk Technician:

     Help Desk



     PD/North Waco Admin


     Athletic Sports Complex

    Help Desk Student Help Desk:

     Student Help Desk


  • Stacy Felkner Brian Gamboa  

    Stacy Felkner Field Technician:

     Crestview Elementary

     Hillcrest PDS

     LakeAir Montessori

    Brian GamboaField Technician:

    Cesar Chavez Middle

    Bell Hills Elementary

    Brian Gamboa Field Technician:

    West Avenue Elementary

    Brook Avenue Elementary

    Wiley Opportunity Center


    JT Reavis Angela Maldonado Andres Lugo

    JT ReavisField Technician:

    Parkdale Elementary

    Tennyson Middle/Atlas

    Angela MaldonadoField Technician:

    Provident Heights Elementary

    Dean Highland Elementary


    Andres LugoField Technician:

    Indian Spring Middle

    GW Carver Middle

    J H Hines Elementary

    Julie Norton Kathy Hill Stephanie Sanchez

    Julie Norton

    Field Technician:

    Alta Vista Elementary

    South Waco Elementary

    Kendrick Elementary

    Kathy HillField Technician:

    Cedar Ridge Elementary

    Challenge Academy

    Mountainview Elementary

    Brazos High Credit Rocovery

    Stephanie McCormickField Technician:

    University High

    Regan Glinksi    

    Regan GlinskiField Technician:

    Waco High

  • Joseph Jacobs

    Joseph Jacobs

    Support Services Coordinator

    112 South 6th Street
    Waco, TX 76701
    Ph: (254) 755-9401
    Fax: (254) 755-9637