• Waco ISD Support Services provides a single point of contact for technology support to all the district’s campus and administrative locations. We are here to communicate, educate, encourage and empower staff to understand and use technology.


    Support Services Technicians perform the following

    • Install, troubleshoot, and repair computer and printer hardware
    • Install, troubleshoot and maintain software
    • Make recommendations and provide standardized purchase information for hardware and software
    • Troubleshoot video projectors, scanners, and document cameras


    Harold Jones    

    Harold JonesTechnology Technician:

     Help Desk



     PD/North Waco Admin


     Athletic Sports Complex

    Help Desk Technology Technician:

     Help Desk



     PD/North Waco Admin


     Athletic Sports Complex

    Help Desk Student Help Desk:

     Student Help Desk


  • Stacy Felkner Brian Gamboa  

    Stacy Felkner Technology Technician:

     Crestview Elementary

     Hillcrest PDS

     LakeAir Montessori

    Brian GamboaTechnology Technician:

    Cesar Chavez Middle

    Bell Hills Elementary

    Brian Gamboa Technology Technician:

    Waco High

    JT Reavis Andres Lugo  

    JT ReavisTechnology Technician:

    University High

    Angela MaldonadoTechnology Technician:

    Provident Heights Elementary

    Dean Highland Elementary


    Technology Technician:

    Brazos High Credit Recovery

    J H Hines Elementary

    Julie Norton Kathy Hill Stephanie Sanchez

    Julie Norton

    Technology Technician:

    Alta Vista Elementary

    South Waco Elementary

    Kendrick Elementary

    Kathy HillTechnology Technician:

    Cedar Ridge Elementary

    Challenge Academy

    Mountainview Elementary

    Indian Spring / GW Carver Middle

    Stephanie McCormickTechnology Technician:

    West Avenue Elementary

    Brook Avenue Elementary

    Wiley Opportunity Center



    Angela Maldonado    

    Regan GlinskiTechnology Technician:

    Parkdale Elementary

    Tennyson Middle/Atlas


  • Joseph Jacobs

    Joseph Jacobs

    Support Services Coordinator

    112 South 6th Street
    Waco, TX 76701
    Ph: (254) 755-9401
    Fax: (254) 755-9637