Employee Assistance Program

Employee Assistance Program (EAP)


The Waco ISD Employee Assistance Program, offered by American Fidelity is available to assist employees and their dependents who may be experiencing personal life problems, such as marital strife, legal or financial issues, stress, emotional problems, family problems, and drug- or alcohol- related problems. We encourage you to make use of Waco ISD EAP services whenever you feel it is necessary.

Dependents and partners residing in the employee’s household are fully covered. The EAP is available at no cost to the employee or family member and is completely confidential.

Your EAP Benefits Include

  • Three telephonic life coaching sessions with a master’s level certified life coach. Examples of life coaching issues include personal goals, relationship issues, adjusting to situations, career planning, and handling the workplace.
  • 24/7 Resources include online and mobile app.  
  • WorkLife Program includes telephonic support for legal and financial issues

Including living wills/power of attorney, real estate law, family law, credit, and  collections law. Worklife also includes access and discount to network of 22,000 attorneys and LifeWorks on staff financial counselors. The financial counselors can

discuss issues such as credit card debt, debt management, foreclosure, mortgage, budgeting, savings, and investing.

For more information or assistance call 1-800-456-0018.

Visit your EAP website:

To create an online account:

Go to www.lifeworks.com Click “Member Login” tab;

Log in using:

Username: afac

Password: lifeworks